Help Desk - Software

SEC Meeting Audio Recording Setup

See the attached file for instructions on how to setup the Soniclear software to record the audio of an SEC meeting.

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Microsoft Word Mail Merge Column Order

When doing a mail merge in Word, the columns in the recipients list will be shown according to the Matched Fields. Any fields that are not matched will be shown to the right of the matched field...

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PDF will not save - security issue

If you have Adobe Reader DC, please go in and uncheck the “Enable Protected Mode at startup” by doing the following: 1) Open Adobe Reader DC 2) Go to Edit,

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Microsoft Word Mail Merge Currency Formatting

When using data from Excel for a mail merge in Word, the dollar sign may not be shown for currency formatted columns in the excel data. To fix this issue, connect to the excel file using a "MS E...

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FTP - connection error when trying to upload file

If the folder has a parenthesis or apostrophe, Cerberus FTP doesn't warn you it doesn't like it, it just won't let the file upload. Rename the folder and it will then upload.

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Acrobat Reader: “There was an error opening this document. Access denied.”

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Agilent MSD ChemStation Menus Missing

If the File, View, ..., Help menus are missing from MSD ChemStation Data Analysis check the following: 1. A printer must be installed. 2. An instrument must be configured in the ChemStat...

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EPA RMP*Comp Install

You can download RMP*Comp from the EPA website at the following link: (cdxnodengn.epa.gov/cdx-rmp-maintain/jsp/comp/downloadPage.jsp;jsessionid=7A3B658ED805911AB1116027F5A2F1AD) Java updates ...

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Instagram - upload from pc

instagram does not allow uploads from desktop as of yet, even with app. However, found a "hack" where if you go into Chrome, go to developer tools, click the monitor/

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