Department of Conservation & Natural Resources DCNR Help Desk Knowledgebase Software
Email
Suggested knowledgebase articles:

Knowledgebase Software Email

Articles in this category

Scheduling Conference Rooms

Conference Room Scheduling Procedure Important:

1,050
(4)

Setting up Email on a mobile device

Important: The State Policy for Mobile Device Management requires an 8-character phone passcode and it adds the ability to remotely wipe the device.  Entering your passcode incorrectly 10 times will a...

2,745
(3)

External customer's attachment gets stripped and a "WINMAIL.DAT" replaces it

Some mail accounts need to have ‘PLAIN TEXT’ emails versus rich text or HTML.  

230
(0)

Uninstalling Google Chrome breaks web links in Outlook email.

Uninstalling Google Chrome can break web links in Outlook email.  To fix the problem, install the Fix-It from Microsoft:  http://support.microsoft.com/?kbid=310049  

498
(0)

Setup an Email Archive File

Email archive files are no longer being used.  You now have a 100GB mailbox in the Office 365 cloud.

298
(3)

Outlook Autocomplete is empty

Problem:  Outlook does not suggest email addresses when typing in the To field of an email message. Outlook builds the suggestion list throughout the day, but 'forgets' the autocomplete list when...

577
(0)

Create a Shortcut to a Conference Room Calendar

  Go to your Calendar in outlook. On the Home ribbon click Open Calendar and select From Room List...

593
(0)

Restore a Missing Calendar

Sometimes the public folder calendars in the Other Calendars section will disappear.  Here are a couple of ways to get them back.

441
(1)

Barracuda Email Security Service

Attached are the instructions for using the Barracuda Email Security Service. This email security service offers several features that will bring a higher degree of protection against spam, malicious...

485
(0)

Public Meetings in the Bryan Building – Notifying Support Staff

  Public Meetings in the Bryan Building – Notifying Support Staff   For any meeting being held in the Bryan Building which has members of the public attending in person, please follow the procedure...

498
(2)